Why is my Smart forecast displaying zero

Modified on Fri, 29 Aug at 9:58 AM

If your Smart forecast is displaying zero, there are a few potential reasons for this. Here are some common causes and troubleshooting steps to help you resolve the issue:


1. Insufficient Data: If your Smart forecast is displaying zero, it could be due to insufficient data. The forecast algorithm relies on historical data to make predictions, so if there is not enough data available, it may result in a zero forecast. To address this, ensure that you have entered all relevant data and that it is accurate and up to date.


2. Incorrect Settings: Check the settings of your Smart forecast to ensure that they are configured correctly. Verify that the forecast period, data range, and other parameters are set appropriately for the type of forecast you are trying to generate.


3. Data Quality Issues: Inaccurate or incomplete data can also impact the accuracy of your Smart forecast. Review the data being used for the forecast and address any quality issues, such as missing or incorrect data points.


4. System Errors: Occasionally, system errors or technical issues can cause your Smart forecast to display zero. If you suspect this may be the case, try refreshing the page, clearing your browser cache, or logging out and back in to see if the issue resolves itself.


If you have tried these troubleshooting steps and are still experiencing issues with your Smart forecast displaying zero, please reach out to our customer support team for further assistance. We are here to help and can provide personalized support to address your specific situation. contact support@d2o.com 

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